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How To Know If You're Ready To Outsource Your Business Tasks

Barnaby

Barnaby Lashbrooke

Founder and CEO of Time etc, author of The Hard Work Myth

13 minute read

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If you’ve been thinking about hiring admin support, there’s a good chance you’ve already felt the pinch:

The inbox that never quite clears. The constant schedule reshuffling. The follow-ups you keep meaning to send but always forget. The small tasks that take an hour here and two hours there, until the week disappears and the work that actually moves the business forward gets pushed to later.

Chances are, you’ve also been doing the mental math:

Have I earned this yet? Am I successful enough to justify bringing someone in to help? Will it be worth it, or will it create more work?

Because if you’re being honest, part of you might see support as something other people have. People with bigger businesses. More revenue. A proper team. People who have really “made it”. Meanwhile, you’re the person who built this from scratch, who knows where everything lives, who can do it faster yourself, who feels a little uneasy about letting someone else into the day-to-day of your business.

So you wait. You tell yourself you'll hire someone when things are more settled, more profitable, more... certain. When it feels less like an indulgence and more like an obvious business decision.

In our 18 years of working closely alongside founders, one thing has become very clear: there is no such threshold that suddenly means you and your business have earned the right to support.

So, here’s how to figure out if you're actually ready—not based on revenue targets or team size or some arbitrary measure of success, but based on what's actually happening in your business right now.

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The myth of "perfect timing"

Most founders end up waiting for a moment that feels completely right before bringing in help. Along the way, it’s easy to come up with reasons to hold off that seem perfectly reasonable on the surface.

But in reality, the "perfect time" may never actually arrive because there will always be reasons to wait just a little longer.

  • "I need to be more organized first." You convince yourself that you need to get your systems sorted, your files labeled, your processes documented before anyone else can step in. But here's the catch: you never quite find the time to do all that organizing because you're too busy just keeping your head above water. Waiting until the chaos magically resolves itself before bringing in support is like saying, "I'll hire a trainer once I'm already in great shape." That's just not how it works.
  • "I need more money first." You’ve set some arbitrary number in your head—maybe it’s $10K a month, maybe $50K—and you’ve decided that’s when you’ll “deserve” to have an assistant. But what if getting support is exactly what would help you reach that number faster?
  • "Things are manageable for now." This is probably the most dangerous one. Sure, you’re managing. But at what cost? How many nights are you working past midnight? How many weekends have you sacrificed? How much strategic thinking are you putting off because you’re stuck in the weeds? Manageable is not the same as sustainable. Just because the plates haven’t crashed yet doesn’t mean they won’t.

These objections don’t feel like excuses. They feel legitimate. Like you’re being careful and responsible about when and how you bring someone in.

But if you step back for a second, they might not really be about money, time, or systems at all, but about permission. Whether you’re “allowed” to ask for help yet.

The tricky part is, there’s no one who’s going to tell you that you’ve officially arrived at that point. There’s no authority figure to give you the green light. No external stamp of approval. Which means you’re waiting for permission that isn’t coming—because the only person who can actually give it is you.

Even some of the most well-known founders have made this call earlier than people assume. Virgin Group founder Richard Branson has spoken openly about hiring support early on and how it gave him the space to think more clearly, move faster, and focus on the work that truly needed his attention.

He didn’t wait for a moment where everything felt settled or certain. He understood that hiring an assistant was what would create that sense of readiness in the first place, not the reward that would come after it.

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Five signs you're ready to start outsourcing (even if you don't feel ready)

Instead of waiting for the "perfect timing" which may never come, these are some of the real, practical signs that hiring a virtual assistant could genuinely make your life easier.

1. Your workload is growing faster than you can keep up with

When your backlog keeps expanding despite working longer hours, when you’re constantly saying “I’ll get to that later” about important work, or when small tasks are preventing you from making big decisions, you’ve hit a wall.

No amount of productivity hacks or fancy systems will fix it. You simply need more hands.

2. You're spending time on tasks that don't match your expertise or hourly rate

If your time is worth $100 per hour—whether that's what you bill clients or what you should be generating in revenue—but you're spending 15 hours a week on tasks that someone else could do, you're potentially losing up to $1500 every single week.

Think about what those hours could buy you instead. Closing deals. Developing new products. Building strategic partnerships. Creating content that attracts ideal clients. The opportunity cost of doing low-value admin work isn't just measured in time, but in all the revenue-generating activities you're not doing instead.

This isn't about being "too important" for certain tasks. Those day-to-day, back-office tasks still matter. But doing them yourself doesn't make it free.

Your highest value work should be your priority. Everything else is costing you money, whether you realize it or not.

3. You're avoiding tasks you dislike or aren't good at

Maybe you're brilliant at strategy but terrible at staying on top of your inbox. Maybe you're incredible with clients, but your CRM is a disaster. Maybe you can close deals in your sleep, but organizing your files feels like torture.

We all have our strengths and weaknesses. So, depending on yours, certain tasks can be a lot harder than they look. Forcing yourself to do it anyway often makes the process more time-consuming and frustrating than it should be.

And if we just can't bring ourselves to do them?

They get put off. They pile up. Emails go unanswered. Follow-ups get forgotten. Important documents get lost in the shuffle. Projects stall. And suddenly, your procrastination on necessary tasks becomes a real problem for your business.

4. You're sacrificing personal time and well-being

Late nights. Weekends. Early mornings. The boundaries between work and life don't just blur so much as they disappear entirely.

You already know this takes a toll. You're shorter with the people around you. You're too tired to enjoy the things you used to look forward to. You're doing more hours but producing less meaningful work because there's nothing left in the tank.

If your business is taking far more from you than it's giving back, that's worth paying attention to.

5. You're missing deadlines or letting things slip through the cracks

You pride yourself on being reliable, organized, and professional. But right now, you're not living up to your own standards. You're letting people down; clients, partners, maybe even your own team. And every time it happens, you beat yourself up about it, which creates even more stress.

There's a law of diminishing returns at play here. The more overwhelmed you are, the more hours you work, but the less you actually accomplish. Focus suffers. Quality suffers. And ironically, working "harder" to fix it just makes the problem worse.

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What if you still don't feel ready?

Even with all of this right in front of you, you might still be thinking, “I’m just not there yet.”

And that's totally understandable. Bringing someone else into your business is a big step.

But as we mentioned earlier, waiting for the "perfect time" doesn't always make things easier. You end up carrying more than you need to for longer than you need to. And that weight adds up in ways that aren't always obvious at first.

So let's talk about what happens when support keeps getting pushed to the back burner.

Waiting until you're overwhelmed leads to worse decisions

When you finally break down and admit you need help, chances are you're already past your breaking point. You're exhausted, stressed, and desperately behind on everything.

And that's the worst possible time to make hiring decisions.

In that state, you're far more likely to rush the process, settle for someone who's the wrong fit, or set unrealistic expectations because you need results yesterday.

Hiring support earlier (before you're in crisis mode) means you can be intentional about what you need, who you bring on, and how you set them up for success. You can take the time to find the right match. You can communicate clearly. You can build a sustainable working relationship instead of just grabbing whatever help you can find.

You learn to delegate best when you're not desperate

Delegation is a skill. And like any skill, it’s much easier to learn when you’re calm, clear-headed, and not under crushing pressure.

When you start outsourcing early on, you have the mental space to figure out what works. You can experiment with different tasks. You can refine your communication style. You can build trust gradually instead of having to hand over everything at once out of necessity.

Compare that to learning delegation in survival mode. When you’re overwhelmed, everything feels urgent, and you don’t have time to teach, clarify, or course-correct. That’s when miscommunication happens. That’s when expectations don’t align. That’s when both you and your assistant end up frustrated.

The best time to learn how to outsource business tasks is when you still have the bandwidth to do it well.

Momentum is easier to maintain than to rebuild

Think of your business like a flywheel. When you outsource early, you're adding force to keep it spinning. The momentum builds naturally. Projects move forward. Opportunities get followed up on. Things keep flowing.

But when you wait until you're depleted, that flywheel has already slowed down (or worse, stopped completely). Now you first have to recover just to get back to where you were. You have to catch up on everything that's fallen behind. You have to rebuild trust with clients who've been waiting. You have to recreate systems that fell apart.

It takes so much more energy to restart momentum than to maintain it. By the time most founders realize this, they've already lost months of progress.

Burnout is costly (and hard to reverse)

There's a huge difference between preventing burnout (by delegating before you hit the wall) and recovering from burnout (after you've already crashed).

By the time most founders admit they need help, they're already burnt out.

And once you’re in that state, unfortunately, it’s not as simple as handing off admin tasks and suddenly feeling like yourself again. Burnout affects your nervous system, your decision-making, your relationships, and your ability to think clearly. It can take months to genuinely recover.

And during those months, you're still not going to be doing your best work. You're not making clear decisions. You're not showing up fully for your business or your life. That's lost time, lost opportunities, lost momentum that you can't get back.

The cost of waiting doesn't show up in your accounting

It’s easy to underestimate what delaying support actually costs you. These aren’t line items you can track, but they’re real and create a growing gap between where you are and where you could have been.

The potential clients who got a slow response and went elsewhere. The strategic partnership that never happened because you didn’t have enough bandwidth to pursue it. The product launches that were delayed because you were already behind on too many other projects. The family events you missed because you had to work through the weekend.

These costs accumulate quietly in the background, year after year, until one day you look back and realize how much you’ve given up. Not to build something great, but just to keep handling everything yourself.

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Why choose outsourcing over hiring in-house?

Once you've decided you need help, the next question usually follows quickly: Should you hire someone full-time or work with an outsourcing partner?

For small businesses, especially, outsourcing administrative tasks has many advantages that traditional hiring simply can't match.

Let's start with what you're signing up for when you hire in-house. First, there's the upfront time commitment. You've got to write the job description, post it everywhere, then brace yourself for the avalanche. The average corporate job opening gets 250 resumes. That's 250 applications to screen, 250 cover letters to read, 250 decisions about who's worth your time.

Then comes the interview process. Each face-to-face interview takes about 40 minutes, and you'll need to talk to multiple candidates across several rounds. Add in reference checks, background verification, and all the back-and-forth scheduling, and you're looking at an average of six weeks just to fill the position. Six weeks where you're still doing everything yourself while also trying to squeeze in all these extra hiring tasks.

And that's just to get someone in the door. Once they start, you're committing to their salary, benefits, office space, equipment, training, and ongoing management. Those in-house costs add up fast, often equating to an extra 25-40% on top of the actual salary once you factor everything in.

It's also easy to forget that with traditional hiring, there is no guarantee. If the hire turns out to be the wrong fit, you're back to square one. Restarting the entire hiring process from scratch. Another six weeks. Another 250 resumes. Another round of interviews. All while the work continues to pile up.

Compare that to working with an outsourcing provider, like virtual assistant services. You get immediate access to top talent without the overhead or the weeks-long hiring process.

And here's the difference that matters most: You have peace of mind. At Time etc, we offer a 100% satisfaction guarantee. If you're not happy with your assistant's performance, we'll make it right. Need someone with different skills? We'll match you with someone new. Want to adjust your approach? We'll work with you until you get the results you're looking for.

In short, traditional hiring often adds more to your plate in terms of workload, overhead, and stress. Outsourcing to a virtual assistant takes it away. And for most founders, that's exactly what their business needs to actually move forward.

What's the bottom line?

The truth is, if you're even asking yourself whether you're ready to outsource, you probably are.

You don't need to earn the right to get help by suffering long enough or achieving enough. You don't need to wait until your business hits some arbitrary milestone or until your systems are perfect or until you've proved you can do it all yourself.

You need help the moment tasks start blocking the work that only you can do.

So now, the question isn't whether you're ready.

It's whether you're willing to invest in yourself and your business by creating the space you need to succeed.

Ready to see the difference outsourcing can make?

Time etc is here for you.

Since 2007, we’ve helped over 22,000 founders just like you by connecting them with experienced virtual assistants who take the weight off your shoulders and give you space to build the business (and the life) you deserve.

We understand just how busy you are, so we’ve made it as simple and stress-free as possible. Here’s what makes us different:

  • Access to 700+ pre-vetted, top-tier assistants matched to your specific needs in days, not weeks.
  • Total flexibility to scale your support up or down whenever you need it—no contracts, no stress.
  • Top-tier security and data protection with robust protocols to protect against data breaches, so your data stays safe every step of the way.
  • Huge cost savings with no need for full-time salaries, office space, benefits, or equipment.
  • Hands-off management where we handle training, oversight, and admin so you just get results.
  • More help when you need it by adding extra assistants to your team at no extra cost.
  • A lifetime happiness guarantee because your success is our top priority.

All you need to do to get started is to speak to our expert team to tell us what you need, and we’ll take it from there.

P.S. Want $150 off your first month of virtual assistant support? Answer a few quick questions to get personalized task recommendations and unlock a welcome discount!

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About the author

Barnaby
Barnaby Lashbrooke is the founder and CEO of Virtual Assistant service Time etc as well as the author of The Hard Work Myth, recently recommended by Sir Richard Branson. Barnaby is a Forbes Columnist on productivity and is also an accomplished entrepreneur, selling more than $35 million worth of services.

Psssst...want a free copy of my book The Hard Work Myth?

Share this article now for your instant download:

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